Yossitouch Rachatasorach (Sean)

Ajarn Sean has been in the Aviation Industry which highly focuses on service excellence, and another 6 years as professional instructor for functional and behavioral training for companies that focused both on sales and service delivery.  During those years, he has worked across continents with teams of international members in a multi-cultural environment where a high standard of service delivery is highly demanded.

01 Education

• Chulalongkorn University, Bangkok, Thailand (President of the Class)
• Master in International Business Management – MM (International Program)
• Assumption University, Bangkok, Thailand
• Bachelor in Business Administration (Major in Business Computer)
• Rhinelander High School, Rhinelander, Wisconsin, USA

02 Experience

• Assistant Vice President (People Development) - Krungthai AXA Life Insurance, Bangkok, Thailand
• Training Manager - Worldwide Flight Services Bangkok Air Ground Handling Co., Ltd., Bangkok, Thailand
• Business Trainer - Unicity Marketing (Thailand) Co., Ltd., Bangkok, Thailand
• Business English Instructor - Genius English Language Institute, Bangkok, Thailand
• Flight Attendant - Qantas Airways, Sydney, Australia
• Technical Sales Executive - Compex (Thailand) Co., Ltd., Bangkok, Thailand

03 Training & Certificates

• Service Mind and Professional Etiquettes – Department of Skill and Labor Development
• Customer Relationship Management – Bangkok Airways
• Train the Trainer – Bangkok Flight Services, Human Resource Department
• Landmark Forum and Forum in Action – Landmark Education Thailand, 2010
• Mindset Transformation – Landmark Education
• People Management and Human Factor Analysis – Qantas Airways
• Dealing with Difficult Situations and Conflicts Resolving – Qantas Airways
• Crew Resource Management – Qantas Airways
• Aircrafts – Boeing 200, 300, 400 and Airbus 200,300 – Qantas Airways
• Dangerous Goods
• Emergency Responses
• Jewelry Design – Certified by Gemology Institute of America (GIA), 2007 GIA
• Computer Aided Design for Jewelry Design – Certified by Chulalongkorn University, 2007