Ajarn Mam or Coach Mam, as what most of her students know her by, has solid experience of 13 years in the service industry, particularly in world-famous airlines. She knows all it takes about creating an effective impression and flying beyond the customer’s expectations. Through her distinctive personality and motivating coaching style, Mam is able to take all of her participants through the journey of achieving service excellence by imprinting positive attitude, improving body language and enhancing communication skills. The training outcomes have always been positively remarkable.
01 Education
- Assumption University, Bangkok, Thailand - Master of Science Degree, Human Resources Management
- Thammasat University, Bangkok, Thailand - Bachelor of Arts, Major in English
02 Experience
- Motivator and Personality Coach – SkyCoachMam
- Senior Flight Stewardess, Emirates Airlines
- Orchid Wing Cabin Crew (Senior Position), Japan Airlines
- Cabin Crew Interview Course
- Best Personality for Professional Golfer
- “Excellent Service Personality” for World Medical Center
- “Excellent Service Personality” for The Circle Condominium
- “Personality Development” for 4th year students, Thammasart University
- “Service and Service Personality” for Hippopotamus Restaurant Team
- “Personality Development for Airline Personnel” at Valaya Alongkorn Rajabhat University
03 Training Certificates
- Licensed Practitioner of Neuro-Linguistic Programming, The Society of Neuro-Linguistic Programming
- Group Crisis Intervention (catastrophic crash, death on board or severe aircraft incident), UMBC, USA
04 Area or Expertise
- Grooming and styling for the airline industry
- Customer Service
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